Privacy Policy

Margin Law ("we", "us", or "our") is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect personal information.

1. About Us

Margin Law is an Australian legal practice based in Queensland, providing legal services in accordance with applicable Commonwealth and Queensland laws. We collect personal information in order to deliver our services professionally, ethically, and lawfully.

2. What Is Personal Information?

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable. This includes sensitive information such as health information or criminal history, which we handle with a higher level of protection where required by law.

3. Personal Information We Collect

We may collect personal information including, but not limited to:

Name, date of birth, and contact details

Identification information

Financial and billing information

Information relating to legal matters and instructions

Employment or business details

Sensitive information where necessary for legal services

We collect personal information directly from you where possible, or from third parties such as courts, government agencies, other law firms, or experts where authorised or required.

4. How We Collect Personal Information

We collect personal information through:

Meetings, phone calls, emails, and online enquiries

Our website and online forms

Engagement letters and client onboarding processes

Court documents and legal correspondence

Third parties with your consent or where legally permitted

5. Purpose of Collection

We collect, hold, use, and disclose personal information to:

Provide legal advice, representation, and advisory services

Act in litigation, dispute resolution, and court or tribunal proceedings

Provide transactional and advisory legal services

Comply with obligations under the Legal Profession Act 2007 (Qld), Legal Profession Regulation 2017 (Qld), and Queensland Law Society requirements

Manage trust accounting, billing, accounting, and administration

Communicate with clients, courts, regulators, and third parties

Improve our services and website

Manage risk, insurance, and professional compliance

6. Disclosure of Personal Information

We may disclose personal information in accordance with professional obligations and client instructions, including to:

Courts, tribunals, registries, and government authorities

Opposing parties and their legal representatives

Barristers, experts, consultants, mediators, and witnesses

Financial institutions and trust account auditors

Service providers supporting trust accounting, practice management, IT, and document storage

Professional indemnity insurers and regulators where required

We take reasonable steps to ensure third parties protect your personal information and comply with confidentiality and privacy obligations.

7. Overseas Disclosure

Some service providers used for practice management, document storage, or communication may store data outside Australia (including cloud-based services). Where this occurs, we take reasonable steps to ensure overseas recipients comply with privacy obligations consistent with the Australian Privacy Principles and Queensland Law Society guidance.

8. Security of Personal Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Measures include secure premises, controlled access to files, encrypted systems, secure trust accounting software, staff confidentiality obligations, and regular review of security practices, consistent with Queensland Law Society expectations.

9. Access and Correction

You may request access to personal information we hold about you and request corrections if the information is inaccurate, incomplete, or out of date. Requests should be made in writing.

Access may be refused where permitted by law, including where providing access would prejudice legal proceedings, breach legal professional privilege, or contravene court orders.

10. Complaints

If you believe we have breached your privacy, you may contact us using the details below. We will investigate complaints and respond promptly.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC). You may also have rights to raise concerns in Queensland courts or tribunals where applicable.

11. Criminal History, Court Material, and Sensitive Information

In the course of providing legal services, we may collect and handle criminal history information, court documents, subpoenas, witness material, and other sensitive information. This information is collected only where reasonably necessary for legal representation or advisory work, or where required or authorised by law.

Such information is handled in accordance with the Privacy Act 1988 (Cth), professional conduct rules, and confidentiality obligations. We apply heightened safeguards and restrict access to authorised personnel only.

12. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve user experience. You can disable cookies via your browser settings, though this may affect website functionality.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be available on our website.

14. Contact Us

For privacy-related enquiries or complaints, please contact:

Margin Law

Queensland, Australia

Email: james@marginlaw.com.au

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